What is the Home Visit Care Service?

For those who want to be cared for in their own home, our specialist staff with knowledge of the individual’s condition will visit his/her home, ensuring a safe and secure everyday life. The service includes both physical care, such as toileting and bathing, as well as everyday life help, such as cleaning, laundry and cooking. We also offer other types of chargeable support that are not covered by the Long-term Care Insurance.

Services with clarity and regulatory compliance

We offer an easy to understand service, which is strictly compliant with the law and regulations, with clear explanation of what is covered by the Long-term Care Insurance. We also offer other forms of support and help with fees. These forms of support are carried out by the regular home visit helper so that the service user will not need to feel uncomfortable seeing a stranger coming in.

Speedy and flexible correspondence

We strive to ensure the availability of helpers and prepare the best system possible in response to your requests. We also try our best to respond to any request as quickly as possible. We are very proud of our flexibility, providing our services on both one-off and irregular bases.

Home Visit Care Staff at Care Service

• With many certified care workers working for us, we aim to provide professional services ensuring safety and peace of mind.
• A substantial number of our helpers are male, suitable for assisting a user with limited mobility or accompanying to the hospital etc.
• The staff hold monthly meetings to improve services, discussing the front-line cases and sharing best practices.